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Search Engine Optimization, SEO, & Other Online Marketing Strategies » Search Engine Optimization http://www.seomoves.org/blog SEO Moves News and Information Tue, 22 May 2012 17:25:47 +0000 en hourly 1 http://wordpress.org/?v=3.3.2 HTML5 Microdata, Schema.org and Rich Snippets – Explained and a Free Tool http://www.seomoves.org/blog/build/html5-microdata-2711/ http://www.seomoves.org/blog/build/html5-microdata-2711/#comments Mon, 21 May 2012 16:28:34 +0000 Bob http://www.seomoves.org/blog/?p=2711 Rich Snippet Microdata Google ExampleRich snippets are all the rage these days. Ever since Google started enhancing their search results with these extra tidbits of information, everyone is rushing to update their web sites with the metadata to enable them. So what is the benefit of having a “rich” search result for your site? Good question. Other than giving [...]]]>



Rich Snippet Microdata Google Example


Rich snippets are all the rage these days. Ever since Google started
enhancing their search results with these extra tidbits of information,
everyone is rushing to update their web sites with the metadata to
enable them. So what is the benefit of having a “rich” search result for
your site? Good question. Other than giving the search engine user a
little bit of extra bit of detail, I suppose there’s also a subtle
psychological factor that kicks in. Someone might be more inclined to
click on a search engine result that has a 5 star rating and a friendly
face than one that doesn’t. Plus, they’re just plain cool. Who doesn’t
want to add bling to their search results? But this only scratches the
surface. There’s much much more to them than that.

Instant information aggregation: It’s only a matter of semantics

Rich Snippets, as Google calls them, are actually semantic markup. The
idea of marking up some sort of document with meta information for the
benefit of machines is not a new idea. Semantic markup is as old as
information technology its self. For example, a Word document contains
metadata about its author, and a digital photo contains meta data about
the camera it was taken with. You might, for instance, store your
digital snapshots in a photo archiving program which uses this semantic
data to filter your photos by date taken, lens type, flash used, etc.
So, in essence, metadata is data about data.

It’s should be clear, then, how this “data about data” can be extremely
useful to search engines. It can provide a search engine the ability to
derive a semantic meaning from a document’s meta
information rather than having to rely purely on the abstract, human
understandable, concepts within the text of the document. Searches can
become less about keywords in text documents and more about
relationships between semantical data types.

To illustrate this point further, consider the following search: Find
all restaurants with a 3.5 star or better rating on the Las Vegas strip
that specialize in Italian OR Mexican cuisine AND are open after 11 PM
on Sunday nights AND do NOT require reservations.
On the
semantic web, rather than a list of links to restaurant web sites that
may or may not match your given criteria, you might get a list of
“restaurant result objects” that DO match exactly
that criteria and never even have to visit the restaurant’s web site.
This is where the real power of semantic data lies. Instant information
aggregation.

A Microdata Example

This “semantic web”, also, is not a new idea. In fact, Tim Berners-Lee
himself envisioned the world wide web as a kind of “Semantic Network
Model” and even the earliest HTML specifications included the concept of
meta tags, which you are undoubtedly familiar with. Later iterations,
such as XHTML, took this idea a step further. Most notably is the RDFa
specification
, which has been around for quite some time.

These later meta data specifications brought with them the concept of a hierarchical
type system
. Within these type systems each data type
(i.e an abstract representation of a real world object) might have any
number of subtypes. So, you might have a base level
abstraction such as “Thing” which has a derived type such as a
“Business” and then a further derived type such as a “Store”, and
further still a more specific type of store such as “Book Store.”

The latest and greatest HTML5 introduces yet another form of semantic
web data called Microdata. You can view the documentation on http://schema.org.
Whether or not Microdata will supplant the earlier semantic markups
seems unclear at this point. However, the really interesting thing about
Microdata is that all the major search engines have helped develop it
and are beginning to standardize on it. E.g Google currently recommends
its use for its rich snippets.

Adding microdata to your html does require a little leg work, but its
advantages are likely worth the effort in the long term as it appears
search engines are starting to make use of it for some really
interesting stuff such as Rich Snippets. I have a feeling we’ll be
seeing other uses for it as well as HTML5 starts to really take hold.

Marking up your pages with Microdata

Adding Microdata to your html is a relatively painless process, but you
do need to consider the semantical relationships between the data on
your page. Essentially, each element you want to specify as an “item”
has an itemscope (i.e, where the item begins and ends)
and a number of descriptive properties which may either
be primitive types such as strings, dates, or numbers, or which may be
other “items” which in turn have their own item scope and properties.
Consider the following example of a “Book.” A Book has an author
property, which is a Person item. In addition the Book has a publisher
Property which is an Organization item. Thus, we have a single item that
has a relationship between two other data types.

                
<div class="listItem" itemprop="itemListElement" itemscope itemtype="http://schema.org/Book">
    <img itemprop="image" src="footfall.jpg" />
    <div class="details">
        <h3 itemprop="name">Footfall</h3>
        <div class="arating" itemprop="aggregateRating" itemscope itemtype="http://schema.org/AggregateRating">
            <span itemprop="ratingValue">3.9</span> stars based on
            <span itemprop="reviewCount">25</span> reviews
        </div>
        <p itemprop="description">
            They first appear as a series of dots on astronomical plates, heading from Saturn directly toward Earth...
        </p>

        <div class="authInfo">
            <span itemprop="author" itemscope itemtype="http://schema.org/Person">
                By <span itemprop="name">Larry Niven</span>
            </span>
            and
            <span itemprop="author" itemscope itemtype="http://schema.org/Person">
                <span itemprop="name">Jerry Pournell</span>
            </span>
        </div>
        <div class="pubInfo" itemprop="publisher" itemscope itemtype="http://schema.org/Organization">
            <strong>Published by:</strong> <span itemprop="name">DelRey Books</span>
        </div>
        <div class="clr"></div>
    </div>
    <div class="clr"></div>
</div>
                
            

What type you actually ascribe to your items is, of course, dependent on
your content. The type hierarchy on schema.org is fairly extensive, but
it also allows you to define your own types, if you need finer grained
data types than what the current spec provides.

As for the rest of the nitty gritty details, well the documentation at schema.org
is pretty clear so I won’t rehash it here.

A Microdata Parser

To help with marking up your web pages with HTML5 microdata, and for
discovering microdata embedded on other websites, I have developed a schema
tool
which can parse a page and give you a graphical overview of the
data types embedded within the html. You can see the relationships
between the semantic types on your page, as well as all their
properties. Clicking on an object in the diagram will display the full
list of properties and the html it parsed.

This simple web page is marked up with
Microdata: http://tools.seomoves.org/microdata/example/

View it with the microdata parser here:

http://tools.seomoves.org/microdata?url=tools.seomoves.org%2Fmicrodata%2Fexample%2F

You can see each Microdata item embeded within the html.

Meta Utopia or Meta Baloney?

It seems unclear at this point whether the idea of a truly “semantic
web” will ever be fully realized. The idea of being able to search not
just for keywords in text documents, but for many different related
types of data matching a vast array of criteria holds great potential.
However, the skeptic inside me sees a few problems.

  • Not all abstract concepts can easily be described within a simple
    schema.
    E.g what is “art”
  • The data has to be abundant. Creating meta data and
    classifications is extra work with no real immediate benefit. There’s
    currently no real “killer application” that rewards people for adding
    semantic markup to their pages, so the vast majority won’t see any
    need to do it.
  • The data has to be reliable. Spammers will inevitably exploit
    it thereby making the data useless. I already see pages ascribing
    types to data that doesn’t fit the schema. For the semantic web to
    function the data must be reliable.

Ultimately, only time will tell if the semantic web evolves like its
proponents envision. In the mean time, it is definitely worth
experimenting with microdata, if only for the rich snippet goodness.


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Rand Fishkin’s True Feelings on XML Video Sitemaps http://www.seomoves.org/blog/news/rand-fishkins-true-feelings-on-xml-video-sitemaps-2671/ http://www.seomoves.org/blog/news/rand-fishkins-true-feelings-on-xml-video-sitemaps-2671/#comments Wed, 16 May 2012 14:23:31 +0000 john http://www.seomoves.org/blog/?p=2671 Rand Fishkin    While watching the recent free video release from Distilled I got to see Rand Fishkin of SEOmoz’s true feelings about XML Video Sitemaps.  I decided that it required a true visual representation.     Share with social media]]>

 

 

While watching the recent free video release from Distilled I got to see Rand Fishkin of SEOmoz’s true feelings about XML Video Sitemaps.  I decided that it required a true visual representation.

 

 

Rand Fishkin's Crack Cocaine Rainbow Care Bear Transformer

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Negative SEO – A post from 2008 http://www.seomoves.org/blog/google/negative-seo-a-post-from-2008-2573/ http://www.seomoves.org/blog/google/negative-seo-a-post-from-2008-2573/#comments Thu, 03 May 2012 22:19:53 +0000 john http://www.seomoves.org/blog/?p=2573 All this discussion about “Negaitve SEO” reminded me about a blog post that I wrote in 2008 on the same topic: “Jun 28, 2008 Negative Search Engine Optimization (SEO) the future of SEO I have been reading and studying the term negative search engine optimization (SEO). I find it quite funny how people at Google [...]]]> All this discussion about “Negaitve SEO” reminded me about a blog post that I wrote in 2008 on the same topic:

“Jun 28, 2008

I have been reading and studying the term negative search engine optimization (SEO). I find it quite funny how people at Google in particular (Matt Cutts) says Google Bombing or negative SEO is difficult or nearly impossible without high jacking someone’s website. This is totally wrong, but then again he is the same guy saying you need links to get your site to rank, but don’t buy them… (If I hear that loaded answer one more time!).

Google is very smart. What they do is rely on a human being’s general perception that if something is deemed wrong or is generally unacceptable, that most will avoid it. They have been pounding down everyone’s throat that paid links are bad, if you buy links your a bad person or evil webmaster. They talk about penalties and banning websites. In the past penalties were very rare, but recently I have seen several link buyers penalized.

As soon as I see a client penalized, I see the clear path to negative SEO. Each and every time I see or hear about a website penalized for off site SEO work, I create a log of what transpired and what the effects were. Does Google think SEO’s or people involved in search engine optimization are dumb? Well we are not. I have a list of places where links are penalized, I have a list of the types and quantities of links that have been penalized, I know how long it takes and how to avoid it or how to cause it.

I am not talking about buying links for Viagra for a number one ranked website for the search term homes. But you know if the site that ranked #1for homes, ranked between 4-6 for home sales, sell homes, buy homes etc., and that these are the keywords that a top quality website can be penalized for, then you simply build just a few too many really good links. Do not be obvious, do 100% legit SEO (buying links is OK in my book) work for the target site, just do a little too much, a little to quick, and guess what they will be given a -30 or a -45, for several of the over optimized keywords. They will not be penalized for their primary keyword which would require a 100% hand removal from Google or a Hand Penalty from Google, but it is not difficult to get them hammered for their 2nd tier search words.

Needless to say, I can present Google with multiple instances of proof that this is a fact, and I can certainly repeat the results if required.

Google is crossing its fingers that the general SEO community will frown on the part of negative SEO, because of the bad Karma, but in reality what is the difference between getting your site to rank higher (therefore lowering your competitors site) or simply lowering your competitors site so your site ranks higher?

Google is really beginning to upset me with these link threats, and link penalties. If they continue this barrage on SEO companies, everyone will just do very low profile SEO for their client’s sites, and over optimize 3-4 of their competitor’s websites. When multiple SEO companies adopt this theory, Google is really screwed. They will lose nearly all control, and be left unable to properly address which sites should be rewarded and which should be penalized.

For now Google is OK, because of the bad Karma factors and the “it’s wrong to do this”, but it will only take Google penalizing 2-3 top clients before SEO companies will all decided it is so much easier, and more profitable to negative SEO their competitors.

I will say that it is NOT hard, it is NOT difficult. If a group of top SEO and link builders got together, they could probably get nearly any site penalized.”

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How to Get TWO Rows of Review Stars in Search Results http://www.seomoves.org/blog/news/how-to-get-two-rows-of-review-stars-in-search-results-2554/ http://www.seomoves.org/blog/news/how-to-get-two-rows-of-review-stars-in-search-results-2554/#comments Fri, 13 Apr 2012 21:10:06 +0000 john http://www.seomoves.org/blog/?p=2554 Two Rows of Reviews ExampleIf it’s your first time hearing about rich snippets you may want to read up at microformats.org first. In general though, rich snippets allow webmasters to influence the display of their website’s listings in search engines. Like this: Rich snippets have been around since 2009, but up until recently only a few websites could actually [...]]]> If it’s your first time hearing about rich snippets you may want to read up at microformats.org first. In general though, rich snippets allow webmasters to influence the display of their website’s listings in search engines.

Like this:

Two Rows of Reviews ExampleRich snippets have been around since 2009, but up until recently only a few websites could actually benefit from them. Previously, Google required webmasters to submit rich snippet request forms through its webmaster tools before anything would display differently in search results. Recently though Google has removed the manual approval process for hReview and other rich snippet code. This opens up many new exciting opportunities for both webmasters and SEO professionals.

hReview is arguably the most important rich snippet because it can pull reviews from your website and display them as stars under your search listings. Richard Baxter from SEO Gadget noticed a 5% CTR increase to his website after implementing hReview and obtaining stars in search results. 5% is an attractive number considering it takes all of five minutes to install the code.

To get the code for your website you can try the hReview Creator tool at microformats.org or simply use a template (I didn’t have much luck with the hReview Creator tool personally). Here is an example code template I drew up for my company, Evolve Creative Group.

<div class=”hreview”>

<span>

<span>Evolve Creative Group </span>

</span>

Reviewed by <span class=”reviewer”>Susie Smith </span> on

<span>

Jan 31<span class=”value-title” title=”2012-01-31″></span>

</span>.

<span>Thank you for being a great partner and delivering a world-class website.</span>

<span>After an extensive web agency search, we selected Evolve Creative Group and couldn’t have been happier with our choice. Todd Bertsch and his team demonstrated a passion and commitment to our project from the very first phone call.</span>

Rating:

<span class=”rating”>5.0</span>

</div>

This code can be placed anywhere within the body section of your source code. Make sure to use Google’s rich snippet testing tool to ensure that everything is set-up correctly.

Review stars will undoubtedly make your website more prominent in search results, but you need to be careful with how you use them or you risk getting your website penalized (unlikely) or having the snippet disappear altogether. Google’s guidelines for the hReview rich snippet state:

  • The main topic of the page needs to be about a specific product or service. For example, using review markup on a page containing multiple products is not supported.
  • Review of adult-related products or services are not supported.
  • If the markup contains a single review, the reviewer’s name needs to be a valid name (person or Organization). For example, “50% off until Saturday” is not a valid name for a reviewer.

Google also has a rich snippet spam report form that states, “a rich snippet promoting a travel package as an event or displaying fabricated reviews would be considered spam.”

Google’s first guideline is the most confusing for many because it’s open to so much interpretation. My company could argue that our homepage is about a specific service (web design), but would Google see it the same way? Denmonlaw.com from the example above has simply moved a review from their testimonial page onto their homepage and incorporated hReview.

Denmon Review

Assuming the review is legitimate I don’t see any issues with this practice. Only time will tell the future of this new open-ended system, but for now, we should all be taking advantage of this incredible opportunity while it’s still available. What do you think about moving a few testimonials to the homepage to benefit from hReview?

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Update-Google PageRank Server Change http://www.seomoves.org/blog/google/update-google-pagerank-server-change-2530/ http://www.seomoves.org/blog/google/update-google-pagerank-server-change-2530/#comments Tue, 11 Oct 2011 14:30:11 +0000 john http://www.seomoves.org/blog/?p=2530 Stay calm it’s still working … This from Phil Leahy I normally check every site that I visit to see their Google page rank and alexa page rank. I noticed from Thursday 6th of October it was not showing up on my Alexa toolbar or SeoQuake toolbar. I did some research via twitter to see [...]]]> Stay calm it’s still working …

This from Phil Leahy

I normally check every site that I visit to see their Google page rank and alexa page rank. I noticed from Thursday 6th of October it was not showing up on my Alexa toolbar or SeoQuake toolbar. I did some research via twitter to see what was going; on only to see people saying Google has just stopped its PR feature!
As a result I visited Google and do some research & see what is happening. The problem isn’t with Google stopping its pagerank feature or that there was another update, the problem had to do with something else.
The Recent Google PR Server Change
The reason for the recent changes in Google PR is due to the fact that Google just changed its PR server and as a result also changed its query URL.
The old query URL is:
http://toolbarqueries.google.com/search?client=navclient-auto&features=Rank&ch=8f3b58e04&q=info:[URLHERE]
The new query URL is:
http://toolbarqueries.google.com/tbr?client=navclient-auto&features=Rank&ch=8f3b58e04&q=info:[URLHERE]
What that means is that any software addon such as Alexa or Seoquake, website or PR tool trying to use the old server to check PR won’t be working again.
So nothing has happened to your pagerank, and your site won’t be affected. The only thing happening is a recent change in the Google PageRank query URL which will soon be fixed in a lot of SEO tools and websites, and as a result you will soon be able to check your Google Pagerank again via your chosen tool.
If you want to check your Google pagerank now (to ensure everything is okay) you can easily install the new Google Toolbar on your Mozilla Firefox (version 4 or under) or Internet Explorer browser and you will be able to check it. To change the settings in SeoQuake: Open preferences, Click on “Parameters Tab”, Double click “Google Pagerank”  Replace: http://toolbarqueries.google.com/search?client with http://toolbarqueries.google.com/tbr?client.
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Bye Bye Google Page Rank? http://www.seomoves.org/blog/google/bye-bye-google-page-rank-2526/ http://www.seomoves.org/blog/google/bye-bye-google-page-rank-2526/#comments Thu, 06 Oct 2011 14:51:30 +0000 john http://www.seomoves.org/blog/?p=2526 google page rank missingI noticed last night that Google’s visible page rank had disappeared for several tools I use. I looked around a little bit but could not find any tool that was working. I think the SEO community has been looking towards this for quite some time, as people have put far too much emphasis on Google’s [...]]]> google page rank missing

I noticed last night that Google’s visible page rank had disappeared for several tools I use. I looked around a little bit but could not find any tool that was working. I think the SEO community has been looking towards this for quite some time, as people have put far too much emphasis on Google’s visible page rank to the point where an entire economy (Text Link Industry) has been developed around a websites Page Rank and the associated value you can extract from selling links.

I think the guys from Majestic SEO and SEOMoz are both quite pleased to see this change, as they both have built into their link spider the ability to score the link value of a website based upon somewhat similar characteristics to that of Google’s Page rank.

I guess we will see how this all plays out over the coming days, weeks, months or years. I think the removal of visible page rank has been long over due.

 

 

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Google SERP’s New Brand Site Links Format http://www.seomoves.org/blog/google/google-serps-new-brand-site-links-format-2507/ http://www.seomoves.org/blog/google/google-serps-new-brand-site-links-format-2507/#comments Tue, 16 Aug 2011 16:48:43 +0000 john http://www.seomoves.org/blog/?p=2507 Google New Sitelinks FormatPretty Nice Bonus to Brands within natural search results today, the sitelinks are now going VERY wide across many valuable pages within your domain. Check this out:                                 I think this is a GREAT move by Google, as in most [...]]]> Pretty Nice Bonus to Brands within natural search results today, the sitelinks are now going VERY wide across many valuable pages within your domain.

Check this out:

Google New Sitelinks Format

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

I think this is a GREAT move by Google, as in most cases it will eliminate people from marketing themselves around someone else’s brand. Clearly will help provide someone looking for a particular brand a better user experience.

 

 

 

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Google Webmaster Tools Instant Preview http://www.seomoves.org/blog/news/google-webmaster-tools-instant-preview-2448/ http://www.seomoves.org/blog/news/google-webmaster-tools-instant-preview-2448/#comments Thu, 19 May 2011 15:21:54 +0000 john http://www.seomoves.org/blog/?p=2448 Google Webmaster Tools Instant PreviewsJust noticed something new in Google webmaster tools called “Google instant preview” it appears to be something they have tied to the fetch as Googlebot. It appears to be somewhat flawed, and does not crawl or display flash (makes our website look bad). Although it is yet another way to keep an eye on your [...]]]> Just noticed something new in Google webmaster tools called “Google instant preview” it appears to be something they have tied to the fetch as Googlebot. It appears to be somewhat flawed, and does not crawl or display flash (makes our website look bad). Although it is yet another way to keep an eye on your website for errors and crawl-ability. I think this is fairly heavily tied to the “load time” of your website, as it appears to only provide Googlebot with a limited amount of time to grab a snap-shot of your website.

Google Webmaster Tools Instant Previews

 

It showed us as having 26 errors on this page, seems like a lot considering our website is fairly tight (not as tight as our clients websites).

One last interesting note, our page actually appears rock solid in the Google Search Preview, yet not in this instant preview….hmmmm…..

 

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Google’s Unfriendly Mobile Search Results http://www.seomoves.org/blog/grow/google%e2%80%99s-unfriendly-mobile-search-results-2428/ http://www.seomoves.org/blog/grow/google%e2%80%99s-unfriendly-mobile-search-results-2428/#comments Wed, 18 May 2011 17:19:43 +0000 john http://www.seomoves.org/blog/?p=2428 google mobile serpsMy rant of the day is that I’m struggling to understand why Google is not either penalizing website sites that do not provide a mobile version of their website, or rewarding websites that do? This weekend I found myself annoyed yet again with Google’s search results while searching on my phone.  I am really tired [...]]]> My rant of the day is that I’m struggling to understand why Google is not either penalizing website sites that do not provide a mobile version of their website, or rewarding websites that do?

This weekend I found myself annoyed yet again with Google’s search results while searching on my phone.  I am really tired of surfing the web from my mobile device only to be presented with 10 of the slowest loading, fat bellied, ad riddled authority websites on earth.  I want to see mobile friendly results when searching on my mobile and find what I need FAST.   Waiting for these bloated outdated sites to load delivers an awful user experience, and that’s what Google is supposed to be making their number one priority.  Even within Google News results, you find these traditional ad heavy websites are the ones that often appear. It’s maddening, sluggish, and I end up giving up before I find what I was searching for.

We know Googlebot can decipher the difference between a mobile website and a traditional website.  I realize that in the beginning, the mobile search results will suffer, as many websites have not been provided the encouragement to create a mobile website.  But I think the time has come.  If you would like to see mobile search results on your desktop, all you need to do is to go to http://www.google.com/m and you can see what the search results look like on a mobile device.

google mobile serps

 

 

 

 

 

 

 

 

 

 

 

 

 

Google, we all appreciate your efforts to take over the world, with your Android OS, Chrome OS, Chrome Browser, Google Radio among the many other market segments your actively jumping into with both feet. I think you need to circle the wagons here and make sure your core business is tidy before you keep going into new markets. You never know someone may be cooking up a mobile browser (like http://www.skyfire.com/) or better yet a mobile search engine in the background.

Why isn’t Google delivering mobile friendly results?

Cindy Krum discussed mobile search results here at SEOMoz, the talk about Google having two separate indexes for mobile and traditional search.  She makes the point about how bad the results are when Google only provides mobile results.  But I am not sure the results are any better when provided with several really big slow websites that take forever to load, and are nearly impossible to navigate or find what you were looking for.

Whether Google needs to maintain a separate index or have a difference in the algorithm is debatable, but I think this should be changed sooner rather than later.  Once mobile websites are rewarded in mobile search, obviously more companies would get their sites mobile friendly.  Google does need not exclude non mobile results, but possibly just tweak their mobile algorithm;  doing something as simple as say for any query, run trhough the top 20-30 results which are traditionally fairy relevant, and if any of these results have a mobile website, show these website higher. No rocket science required, just a little common sense.

It is unusual that Google is not rewarding the online businesses that have embraced mobile search and even providing a great mobile website with the appropriate search engine optimization for mobile search. I really thought by May 2011, Google’s mobile search would have come further than this.

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Google Microformats and Customer Reviews http://www.seomoves.org/blog/google/google-microformats-and-customer-reviews-2415/ http://www.seomoves.org/blog/google/google-microformats-and-customer-reviews-2415/#comments Fri, 29 Apr 2011 01:20:31 +0000 john http://www.seomoves.org/blog/?p=2415 Hreview IndividualIf there is a key to getting good reviews from customers and clients it is the commitment to providing excellent service and quality products. Put this in place and you build a solid foundation that will take care of reviews and testimonials. But, in this online world, how do you make sure that others will [...]]]> If there is a key to getting good reviews from customers and clients it is the commitment to providing excellent service and quality products. Put this in place and you build a solid foundation that will take care of reviews and testimonials.
But, in this online world, how do you make sure that others will find these reviews and that your business will benefit from them? You have to make sure your users and visitors understand that reviews must be in the correct format and submitted in the proper manner.
That said, you – the business owner – must be responsible for getting the process in place so that reviewing your services and products is as easy as, well, as telling others about the experience. The customer shouldn’t have to be a “techie” and he or she shouldn’t have to wade through half a dozen steps to get that review ready for others to read.
So what does that mean?
In the current online world it means finding out what Google is doing and what Google is not doing. Here’s the answer: Google supports specific microformats. If you want your reviews to get into the Google ocean you will have to get them into the correct format.
How does that happen? Well, it doesn’t just happen.
First of all, determine that you are indeed a viable ecommerce site that could benefit from client/customer reviews. Of course you are! In addition, this particular path is relevant for businesses listed with Google Places. Then you must make sure that the business name, business address and business telephone number are on your pages – in the correct hCard format!!
What is hCard? Here’s the layperson’s definition (if there really is one) from Wikipedia: “hCard is a microformat for publishing the contact details of people, companies, organizations and places in (X)HTML, Atom, RSS or arbitrary XML.”
For nearly two years, Google has been using hCard, hReview and hProduct microformats for their search results. More recently, the company is using these microformats for local search results. As we see it, having this code in place will allow businesses to instruct customers to go to the business Web site to give a review, rather than sending them to Google Maps so they can search for the business, find the listing, choose a review link, log in etc. etc. etc.

Going Places
Use the correct format and Google will recognize the review and put it on your Places page. Think of it as user-generated content that goes directly to the place where it will do the most good. Once you set up the instructions – in the correct format – the reviews will be where they should be. Now, it isn’t necessary to rely on so-called authority sites. The information can be drawn from our business Web sites.
We understand that Google presents this in two distinct ways: individual reviews and aggregate reviews. The first is used to format pages that will display a single review. If you plan to use a page for a number of reviews or for summaries of several reviews you should use the aggregate method.
Here’s how Google explains it: “You can mark up either individual reviews (for example, an editor’s review of a product), or aggregate review information—for example, the average rating for a local business or the total number of user reviews submitted.”
If the page will have an editor’s review or an expert review that should stand as individual content but also has a collection of user reviews you should simply choose a format. Again, we understand that Google will work this way: “Use the individual Review format to mark up the editor’s review OR you can use the Review-aggregate format to summarize the set of user reviews. If a page contains both types of markup, Google will use the Review-aggregate markup for display.”
When you start to use this process to enhance your business presence make sure you and your Web site folks understand the concept of properties, as defined by Google for this purpose. The online behemoth explains that reviews “contain a number of different properties which you can label using microdata, microformats or RDFa markup.”

A good example presented at: Google Microformats

Hreview Individual

hreview aggregate

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