by Josh Bernoff Starting today and continuing until this Friday September 10, you can download Empowered to your Kindle at no charge . You want to know how to manage your company in the age of empowered customers, don't you? If you've got a Kindle, what's stopping you? Now to the other question. Are we crazy? Some people have told me that giving away Empowered on Kindle makes it seem worthless. Or that I'm giving up revenue. But I'm gambling on a different outcome.