

News Archive
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
Is Google's Transparency Sufficient?
September 21, 2010, 8:27 amGoogle has released what it is calling the Transparency Report, which shows the number of government inquiries for information about users and requests for Google to take down or censor content, as well as interactive traffic graphs that show information about traffic to Google around the world.
Is Google transparent enough for you? Let us know.
"Like all companies, Google's services occasionally experience traffic disruptions," writes David Drummond, SVP, Corporate Development and Chief Legal Officer. "Our new traffic tracking tool helps us and others track whether these interruptions are related to mechanical outages or are government-induced. Each traffic graph shows historic traffic patterns for a given country and service. Graphs are updated as data is collected, then normalized and scaled in units of 0 to 100."
"This new tool—which is global and includes China—will replace the Mainland China service availability chart, which showed product access for China alone," adds Drummond. "By showing outages, the traffic graphs visualize disruptions in the free flow of information, whether it's a government blocking information or a cable being cut. For example, the graphs show that YouTube has been inaccessible in Iran since June 12, 2009, following the disputed presidential election."

Google actually created a site for government inquiries about users and requests for the company to take down or censor content back in April. The data is now updated for the first six months of the year. It also now includes the number of individual items asked to be removed, per country.
The United States, by far, has made the largest number of data requests, with Brazil coming in second. The countries were flipped in terms of removal requests. According to Google's numbers, from July 2009 to June 2010, the United States made 7,867 data requests and 251 removal requests. Brazil made 6,098 data requests and 689 removal requests. After these two countries, there is a pretty big drop off in the numbers.
Without getting too specific, here is the info Google provides about the requests for the U.S.

Google acknowledges that the data is not comprehensive. In an FAQ about the data, the company says, "While we have tried to report as accurate a number as possible, the statistics are not 100% comprehensive or accurate. For example, we have not included statistics for countries where we've received fewer than 30 requests for user data in criminal cases during the 6-month period. Where the numbers of requests are relatively low from a particular country, revealing the statistics could place important investigations at risk and interfere with public safety efforts of the authorities. For content removals requested by government agencies, we haven’t released specific numbers for those countries in which we received fewer than 10 requests. Many of those one-off requests may coincide with our own content policies, so when the numbers get small enough, they don’t necessarily reflect anything about the level of censorship in that country. Similarly, if a governmental agency used a web form to demand removal of content, we generally have no way of including those reports in our statistics."
The company also says that the stats don't cover all categories of content removals. It doesn't count child pornography removals, because Google does this on its own. It also doesn't count government requests for removal of copyrighted content on YouTube.
The stats also don't cover all categories of data requests from governments. Google says they primarily cover requests in criminal matters. "We can’t always be sure that a request necessarily relates to a criminal investigation, however, so there are likely a small number of requests that fall outside of this category," the company says. "For example, we would include in the statistics an emergency request from a government public safety agency seeking information to save the life of a person who is in peril even though there is not necessarily a criminal investigation involved. As we improve our tracking, we may add more categories."
The content removal numbers also don't include any data on government-mandated service blockages, but its traffic graphs do show when Google services have been inaccessible.
Google says it would like to be able to share more data, but "it's not an easy matter." You can read the FAQ for more explanation on how Google does things.
Are you pleased with Google's level of transparency? Should they be doing more? Share your thoughts.







