

News Archive
March 2012
February 2012
January 2012
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011
December 2010
November 2010
October 2010
September 2010
August 2010
July 2010
June 2010
May 2010
April 2010
March 2010
February 2010
January 2010
December 2009
November 2009
October 2009
September 2009
August 2009
July 2009
June 2009
May 2009
April 2009
March 2009
February 2009
December 2008
November 2008
October 2008
September 2008
August 2008
July 2008
June 2008
May 2008
April 2008
March 2008
February 2008
January 2008
December 2007
November 2007
October 2007
September 2007
August 2007
July 2007
June 2007
May 2007
April 2007
March 2007
February 2007
Is Mobile the Future for eBay?
June 24, 2010, 6:54 am
While everyone is trying to figure out just how big mobile commerce will get, eBay is just out doing something about it. That’s kind of refreshing in this day and age of hype replacing action. So what has lit the mobile fire under eBay? Simple market principles like survival and competition (you remember those, right?). Bloomberg BusinessWeek reports that this sector of eBay’s business is growing and they are doing what they can to keep it that way.
After losing ground to Amazon.com (AMZN) for years in online retailing, eBay has emerged as a leader in a new market: mobile commerce. As consumers increasingly shop with their BlackBerrys, iPhones, and handsets powered by Google’s (GOOG) Android software, such as the Motorola (MOT) Droid, eBay has become the top mobile retailer in the U.S., say analysts.
People are buying cars with through mobile apps and the story kicks off with a somewhat disturbing account of a lawyer’s use of his free time in court to buy really expensive French silver settings (hope his clients like what their money is buying!). While I may say it’s disturbing it is music to eBay’s revenue ears.
While mobile is still a small part of eBay’s $8.7 billion in total revenue, it’s a booming market. By 2015, mobile commerce will grow into a $119 billion global industry, up from $18.3 billion last year, according to analyst Mark Beccue of ABI Research.
Now, I have to admit that the prediction from the quote above is a bit heady but that’s just based on my gut reaction and no research science.
So what is eBay doing?
So far, eBay has produced 14 mobile apps that let users buy, sell, and hunt for deals. Steve Yankovich, eBay’s vice president for mobile, says he is aiming for a production pace of one app every five weeks. “We pick and choose what will move the needle, and then we do it fast,” he says. Last year, for example, Yankovich and his team added the feature that alerts mobile shoppers as to the status of auctions. “Sales shot up,” he says. “It was instant money.” On June 23, eBay announced its acquisition of RedLaser, a mobile app that uses a cell phone’s camera to scan bar codes.
Sales shot up? Instant money? Music to any business’ ears for sure. I am admittedly not an eBay user so I want it to be known that my experience with the service is next to nil. Hearing about this kind of mobile adoption, however, is making me think twice for sure. As eBay rolls out more truly useful apps and commits to the strategy in full there is plenty of optimism in the C-suite
John Donahoe, 50, eBay’s chief executive officer since two years ago, says the company will roll out apps tailored to specific product categories. The first, eBay Fashion, will display popular items and deals in a slide show that users can browse through by swiping their finger on a touchscreen. The app will also offer a kind of virtual dressing room; if you find a shirt you like, for example, you can use your phone’s camera to superimpose an image of the shirt on an image of you.
Sounds pretty cool actually. What are your thoughts? Are you an eBay junkie? If so are you using these apps?





